I've come to believe that's the wrong focus. Instead of thinking of what we're going to say, we need to focus on listening. What will we hear? How will we get the other person to open up? Can we learn enough about them to help them draw closer to God
Phil Ware reminds us that people make up their own definitions of what grace means all the time, but Jesus defines grace, exemplifies it, and pours it out upon us and he should be our example and definition of grace.
Rubel Shelly talks about an airport delay that ended up in a blessed day alone with God focusing and praying on the things and people that matter most and being present with God in the quietness of the moment.