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        There are many ways in which families, friends and professionals in the field of bereavement can be supportive of those who are grieving. Several suggestions are listed below. Some I have learned through personal and professional experience; many have been gathered from the hundreds of experiences of those who have told me of the support they wish they'd had during the painful process of grief. They also expressed heartfelt gratitude toward those who could see what needed to be done and did it. In assessing the needs of a grieving person, it helps to understand the circumstances. Don't assume that the death of a ninety-year-old grandmother will be mourned in the same way as the death of a five-year-old child. There are enormous differences in the grief process that depend upon the age of the person who died, how he or she died (for example, was it a sudden death, or did it follow a long illness?) and the gender of the survivor (in our society, it is usually more difficult for men than women to express their grief openly). Please consider the following guidelines as suggestions only. Most importantly, trust your heart and your instincts.  | 
    
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           "She isn't hurting any more,"
        "It must have been his time," and "Things
        always work out for the best," are remarks that are
        seldom helpful. It's more important for the bereaved to
        feel your presence than to hear anything you might say.
        Remember, there are no ready phrases which will take away
        the pain of the loss.  (You may have already said some of these phrases, hoping to be comforting. If so, don't be too hard on yourself or feel guilty; just avoid them next time.) 
 I call these phrases "door-openers." They invite the bereaved to talk, sharing their pain and memories with the listener. Your greatest gift is your invitation to talk, while you listen-offering no advice or judgements, please. 
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              Your
        presence is enough. Especially with fresh grief, your
        embrace, your touch and your sincere sorrow are all the
        mourner may need. Be sure to call or visit the survivor,
        no matter how much time has passed since the death. The
        griever still appreciates knowing you care.  | 
    
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              Don't
        merely say, "If there's anything I can do, give me a
        call." Make suggestions and specific offers of help.
        For example, you might say, "I'd like to mow your
        lawn next Saturday at morning at ten. Would that be okay
        with you?" or "I'd like to plant the five
        azalea shrubs that were given at Bill's funeral. Would
        you like them in your yard, and could I do it next
        Wednesday after two o'clock?" or "May I go
        grocery shopping with you the first time out?" Each
        thoughtful gesture gives something of yourself and keeps
        the survivor from having to continually reach out for
        assistance. It also lets the survivor know you think he
        or she is important. Our self-esteem is often low during
        the early months of grief, and knowing someone cares
        enough to help does wonders for our morale.  | 
    
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              You
        might run errands, answer the phone, prepare meals or do
        the laundry. These seemingly minor tasks loom large to
        the survivor, for grief drastically depletes physical
        energy. An offer to spend an evening just watching
        televistion together can be very comforting, especially
        to someone now living alone.  | 
    
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              If
        children are involved, send them special cards and invite
        them on outings with your family. Children should not be
        shielded from grief, but occasionally they need a break
        from the sadness at home, while their parents may welcome
        a day for grieving without them. Show your love and
        support and invite them to discuss their thoughts and
        feelings. They need good listeners, too. Don't assume
        that a child who seems calm is not in pain.  | 
    
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              A
        bereaved person desperately needs a listener who is
        accepting and supportive and willing to listen patiently
        to often repetitive stories. The need to "tell the
        story" decreases as healing progresses. And each
        time the story is told, the finality of the death sinks
        in a little more. When feelings of anger, frustration,
        disappointment, fear and sadness are expressed, accept
        those feelings. If the survivor keeps them bottled
        inside, they will slow the healing process. Sharing
        thoughts and feelings lessens the stress. The increased
        stress experienced during early grief can lead to health
        problems for some people. Help your friend stay healthy
        by listening.  | 
    
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              A
        natural reaction to hearing someone express grief is to
        respond with, "You mustn't feel guily. I'm sure you
        did everything you could." Don't try to rescue
        people from their guilt feelings, which are natural and
        normal during the grief process. (What most people
        actually feel is regret. Guilt implies a purposeful act
        that intends injury; we feel regret when we wish we had
        somehow been able to change things.)  Expressing our "if-onlys" is important. However, if the survivor still talks repeatedly about a specific incident six months after the death you might ask, "What could you have done differently?" After the response, come back with another question: "Then what might have happened?" Keep asking non-leading questions until the person concludes that, with the knowledge he had at the time, he did the best he could. (Also, be aware of the difference between realistic and unrealistic guilt. If the feeling is based on reality, professional help may be called for.)  | 
    
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              Don't
        push the mourner to "get over" the loss. If he
        needs to rake leaves or chop wood to release energy and
        tension, let him. If he wants to pore over old pictures
        or read every book on grief he can find, let him. We all
        grieve in our own way; avoid being judgmental.  | 
    
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              Expect
        good days and bad days for some time. The highs and lows
        are part of the process. These feelings have been
        described as waves that sweep in uncontrollably.
        Gradually the good days become more frequent, but bad
        ones will occur even a year or more after the death of a
        loved one.  | 
    
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              Double
        your efforts to be sensitive to the mourner's needs
        during difficult times of the day or on days with special
        meaning, like holidays, the loved one's birthday or
        wedding anniversary, or the anniversary of the death.
        Mark your calendar so you'll remember to reach out to the
        person on or before those special days.  | 
    
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              The
        survivor must adjust to the fact that the loved one is
        gone. If you attempt to protect her from her grief, you
        will get in the way. Grief is hard work and others cannot
        do it for us, though they can help with their support and
        encouragement. But there is no easy way out. She must
        walk through the pain to come out on the other side,
        healthy and stronger.  | 
    
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              There
        are many support groups that exist to help grieving
        people feel less alone with their grief work. They can be
        very beneficial, as this poem explains: 
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              Don't
        expect the grieving person to be "over it"
        within a few weeks. Great waves of emotion may sweep in
        for many months and then, slowly, gradually, the
        intensity subsides. It doesn't happen a day after the
        funeral or even two months after it, as many people
        believe. Sometimes the real grieving is just beginning by
        then. It may be more than a year before you see the
        results of your caring and supportbut when your
        friend smiles again and feels less pain, the reward is
        there.  If the mourner doesn't seem to be recovering at all, despite your best efforts and the passage of time, suggest professional help to assist in learning new ways of coping. (Find out which professionals in you region are experienced in working with the bereaved. Don't assume that all counselors and clergy are trained in this area.)  | 
    
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              During
        the first few months after a death, there's a tendency to
        focus on the survivors, while the survivors are focusing
        on the one who died. By relating your memories of the
        deceased, you are offering a precious momento to the
        grieving person. Your love and concern are shown not only
        in what you share, but in the fact that you took the time
        to do so.  | 
    
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              Keep in
        mind that a grieving person is under extreme stress;
        don't press him to participate in outside activities
        until he's ready. Trust him to know what is best.  | 
    
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              For the
        rest of her life, a tear may be shed when a special
        memory is recalled. Your friend is who she is today
        because of having loved that person. Denying the
        deceased's past existence denies a part of your friend.
        Love her past as well as her present, and you and your
        friend will be richer for it.  | 
    
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        ministry of loving Christians and the Westover Hills church of
        Christ.  Edited by Phil Ware and Paul Lee. Copyright (c) 1989-1996, Heartlight, Inc., 8332 Mesa Drive, Austin, TX 78759. May be reprinted and reused only if copyright credits are appropriately displayed. HEARTLIGHT and the flared heart design are service marks of Heartlight, Inc.  | 
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